Hi yepp,

You need to use Ctrl-A to select the whole document, then release the Ctrl key before pressing F9 - otherwise you risk turning the
whole document into one big field (maybe you've already done that) .... in which case you'll need to copy the contents of the
document out of the field again, then delete the empty field.

Two other possibilities:

1. Are you sure you haven't converted the fields to plain text? Check by pressing Alt-F9 - any true fields will be delimited by
pairs of field braces (ie '{ }').

2. Could you have locked the fields via Ctrl-F11? Try pressing Ctrl-Shift-F11 to make sure they're unlocked.

Cheers
--
macropod
[MVP - Microsoft Word]
-------------------------

"Daiya Mitchell" wrote in message ...
random guess--the cross-references are inside captions and/or inside text boxes of some sort. When you hit select all, I'm not
sure it applies to text boxes. It definitely doesn't apply to headers or footers or footnotes.

Instead, try switching into Print Preview and back (making sure that Tools | Options | Print has "update fields" checked) and then
Word will handle finding the necessary fields.

yepp wrote:
MSWord 2003
300 page document with graphics

Trying to select all and update all fields. It doesn't work. I can
update by right-clicking on the TOC and update field, but why can't I
do it by selecting all? I want the cross-references to update as
well. Thanks