Thank you for your response. I have followed these steps many times for
damaged or lost product keys. The problem I am having is when I go into an
Office program option menu where the resources are listed and click the
activate button, the 'enter your product key' screen comes up. Since i do not
have a product key and my 25 uses are all used up it will not let me proceed
into the activation wizard. Any thoughts or ideas from this point?
--
Heather Correa
Rain or Shine Kids


"JoAnn Paules" wrote:

Scroll down.

How to replace a damaged or lost product key for a full version

If you cannot find your product key, you can obtain a new one. To obtain a
new product key, contact Support. Find the Support telephone number for your
area by running the Product Activation Wizard on your computer. For more
information about how to run the Product Activation Wizard, click the
following article number to view the article in the Microsoft Knowledge
Base:

950929 (http://support.microsoft.com/kb/950929/ ) How to contact a
Microsoft Product Activation Center

When you contact Microsoft for a new Office product key, please have the
following items available for the customer service representative:
The product CD-ROM.
The computer on which you want to install Office.
The readable parts of your original product key (if available).
The ProductID information in the registry (for advanced users only).

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"hecorrea" wrote in message
...
Thank you for your response. I have/had been to that page many times. When
I
click activate it again asks for my 25 letter product code. I click that I
will no be entering it now and it just goes back to the activation center,
but does not give me a phone number or way to contact MS about my product
key. Am I missing something? Thank you!
--
Heather Correa
Rain or Shine Kids


"Mary Sauer" wrote:

How to obtain a new product key for a Microsoft Office product
http://support.microsoft.com/kb/823570/en-us

--
Mary Sauer
http://msauer.mvps.org/

"hecorrea" wrote in message
...
I had to reinstall all my programs after a virus issue and I do not have
my
Office product key. I do however have the disc and the receipt of
purchase (I
believe I also registered my program). Is there anyway to ask MS how to
get
my product code without being charged $99.95?
--
Heather Correa
Rain or Shine Kids