I created a master main document in word with field from my Outlook fields so
we don't have to recreate the label main document every time. It seems
buggy, sometime the mail merge works fine, other times I get a message saying
there is already merged info, do I want to remove? So I say yes, but the
mail merge feature becomes greyed out. It also looks like multiple sessions
of Word have opened. I did start from Outlook not Word. Please help, this
seems it should be a very simple mail merge.
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Thanks for the help