All sounds like normal procedure for WinFax SE. You never get confirmations
or error messages and never know whether the fax is actually received.
Does it fail to every number you try or only some? You obviously can't fax
yourself.
--
Russ Valentine
[MVP-Outlook]
"Mike" wrote in message
om...
I usually send faxes by printing to Symantec. The test that I did last
night was by clicking on "New Fax Message" in Outlook, then manually
typing in fax@myfaxnumber

When I click on send, it asks me to confirm the number. When I click
on OK, it dials in, and you hear the machine respond. At this point it
says "Offering." After a few seconds, the noise stops, and it says
"Sending." This goes on for about 30 seconds before the "Sending"
window disappears.

That is all. It doesn't try again, and there is no "failed fax"
message like I usually get when the fax doesn't go through. On my end,
it looks like the fax was successful, but it isn't received.

I have tried re-installing the modem, with both the newest drivers and
with the drivers that it came with. Neither had any effect.

TIA,

Mike


Explain exactly how you are sending the fax and what happens, including
all
modem activity.
--
Russ Valentine
[MVP-Outlook]
"Mike" wrote in message
om...
I'm using Outlook 2000, and Symantec Fax Starter Edition that came
with it.

I have always been able to send faxes fine, until recently. Nothing
changed, to my knowledge, but now when I send a fax, it seems to go
just fine, but is never received.

I tried sending a test fax to myself just now, and I noticed that it
says "Sending," then abruptly the window goes away. I do not get a
"Failed" message or anything.

Any thoughts?

TIA,

Mike