http://www.howto-outlook.com/faq/newprofile.htm

should answer all your questions


"RDU" wrote in message
...
I am desperately trying to locate Diane Poremsky [MVP] who had replied to
another user (below) re making a new profile or another MVP, or anyone
that
can help! My original, unanswered post follows. Thanks!

Diane--
Your suggestion re making a new profile as I have a different issue in
that
I'm using OL 2007 on Vista Ultimate, not Win 7, & have encountered out of
the
blue the dreaded 'out of memory or system resources' issue. I saw you
respond
to someone using Win 7 & had my issue via Google but I couldn't find the
thread here. Anyway, can you provide me wth specific stepwise instructions
on
your suggestion of "adding the old pst file to the new profile before
opening
Outlook." I did try this by highlighting my troublesome profile in the
Mail
applet but it simply created a new profile with no info from the old
profile
(.pst file). So obviously I'm missing something or there are extra steps.
BTW, I've run Office Diagnostics with no errors reported & have run
scanpst.exe on the file & it did find errors & repaired them but it didn't
resolve the issue. Thanks much!
--Randy

"Diane Poremsky [MVP]" wrote:

I would go to control panel, mail and make a new profile using a
completely
new name. Add the old pst file to the new profile before opening
Outlook.
If you get errors when you try to add it, the backup process may have
damaged the pst. Run scanpst on it and try to repair it or get another
copy
from the backup.