"Diane Poremsky [MVP]" wrote:

VPN may make it harder to figure out but won't really matter. If outlook
won't connect in classic (non-cached) mode, it means its not talking to the
exchange server. This is probably the same reason the GAL wasn't accessible.


- Outlook was working OK.
- Then I did something stupid (several months ago) and removed the GAL.
- Apart from a lack of the GAL, Outlook still working fine.
- When I needed to use the GAL I could not see how to reinstate it and
posted the original message.
- Outlook still working OK.
- In repsonse to a reply, I removed and re-added the Exchange account.
- Since then, Outlook will not start and comes up with the message
previously posted.

All of the above does not seem consistent with just a failure of the client
not talking to the Exchange server. Either way, I need to get it back working.

I suppose the question has now changed and become one of how do I reinstate
Outlook. Do I need to go to another forum?