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Old June 9th, 2007, 08:36 AM posted to microsoft.public.outlook.installation
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Posts: 8,442
Default Outlook displays two identical Personal Folders

At least its OK now, even though you *still followed the oncorrect
procedure* to migrate your old data

"C G" wrote in message
...
Russ,
Thanks for your response and interest.
What you say is right, I was migrating data incorrectly, so i followed

some
of the earlier postings and created a new profile in the users section in
control panel.
After I had chosen that OL should start with this profile, every thing was
back to normal, except i had no mail or contacts in my folders. However, i
was then able to import them from the earlier pst file which i had saved
after renaming.

Thanks once again.
CG

"Russ Valentine [MVP-Outlook]" wrote:

You must still be migrating data incorrectly to the new profile. State

what
you are doing.
--
Russ Valentine
[MVP-Outlook]
"C G" C wrote in message
...
Hi!
This is more than a year after your last post and about 3 months after

the
last post in this discussion. I have been through all the threads and
discussions, and am thankful for your assistance to various folk on

this
problem.

I tried creating a new profile and directing my mail to it, but I

still
get
2 indentical Personal Folders. Is there no way out?


"Russ Valentine [MVP-Outlook]" wrote:

I quite agree. While this is not a "bug" per se in that Outlook is
operating
as designed, it is a very poor design indeed. This problem has

existed in
every version of Outlook, but became more pronounced in Outlook 2003
because
it was the first version that forced the creation of a new, default

PST
with
every new profile. Thus, every new profile is faced with the need to
migrate
another PST which can only be done using the supported method of

opening
another PST file and setting it as the default(and _never_ by

importing
and
exporting).
Migrating PST files is a real weak point in Outlook. Probably one of

the
reasons it never gets corrected is that it is mostly a cosmetic

problem.
The
existence of a second reference to a PST file in a profile rarely if

ever
causes any real problems.
--
Russ Valentine
[MVP-Outlook]
"MichelleB" wrote in message
...
I hate to bring this subject up again. But after reading all of the
posts
on
this issue, is it not more than possible that Outlook 2003 has a

bug in
it?
I have used Outlook since it first hit the market years ago and

never
had
this particular problem. We have a brand new computer, newly

purchased
Office 2003 installed and guess what Outlook did. 3 Personal

calanders
ghosted on top of one another. 2 Personal contacts and so forth.
Everything
is duplicated and triplicated. I did what Mr Russ Valentine said

to do
and
created a new profile. That worked! No more dups. I exported my

info
from
my old computer, imported it into the new computer (via a network).

In
the
Outlook Profile everything duplicated. Of course, the initial set

of
folders
were in duplication to begin with. When I created a new profile, I

did
the
exact same transfer of information and only 1 folder per import

came
up.
So
draw your own conclusions as to whether this is owner/operator

error or
not.
As for me, this is a software error that needs corrected at

Microsoft.

"Russ Valentine [MVP-Outlook]" wrote:

Was there some other solution you would care to include with your
explanation?
--
Russ Valentine
[MVP-Outlook]
"samareth" wrote in message
...
After reading the various posts I thought it was important to

add a
top-level
post explaining what I know. The explanations provided were all
wrong.
The
actual error has to do with whether Outlook 2003views the file

as a
one
time
source of data or if it incorrectly thinks that you will be

using
the
file
as
a data file in an ongoing basis. If the second choice is falsely
indicated
it
provides you with an interface for working with the folders in

the
other
file. You could in theory simply drag and drop e-mails from one

set
of
folders to the other. This corupted setting for saved pst files

also
shows
up
sometimes if you choose to Archive you Personal Folder. The fix
presented
by
others works simply because you disconnect the file from the

list of
data
files Outlook thinks it needs to work.
"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003.
Outlook
displays two identical copies of the Personal Folders. Changes

to
one
are
reflected in the duplicate. There is only one .pst file. I have
removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate

folder to
display
or how it could be removed. Thank you.