Twayne,

Thanks for your quick reply. That was the first question I asked them, and
they are not deleting the contacts. When the names disappear from the
distribution lists, all they do is re-add them and they are back. Also, it's
not the same names that get dropped from the distribution list. It may be
Dick this time, then Sally the next time, and Jane after that. None of those
three are the contacts that were recently added.

Thanks

Ron

"Twayne" wrote:

RonTechMI wrote:
I've been working with a friend that is having a weird problem with
Outlook Express and Windows/XP. They have a few different
distribution lists created, and when they go back in to use one of
those lists, there are contacts that were on it before, but have just
disappeared from the distribution list. It is intermittant and seems
to be very inconsistant as well. I've watched them add contacts, and
they do that properly. Then they update the distribution list, and
they do update the list properly. The names that disappear, are
almost always names that have been on the list originally, or at
least not the last ones that were added. I thought that might have
been the problem (not updating the list after selecting new members),
but that is not the case.

If any of you have any ideas, I'd really appreciate hearing them.
This has been ongoing for several months. The are up to date with
all the fixes for Windows, they are at service pack 3.

Thanks in advance for any help you can provide,

Ron

Are they deleting them from Main Contacts after making the groups? The
names seem to have to be in both places.

Twayne