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Old July 30th, 2004, 09:08 PM
Dan
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Default outlook 03 hangs, error and won't open even in safe mode

Hello, I was sent over here from
the "microsoft.public.office.setup" newgroups by Susan
Ramlet MVP - Microsoft Office. After the last several days
she ran out of answers.
Just installed office 2003 on my xp home and trying
to open outlook for the 1st time. it brings up the box
configuring outlook and migrating account settings (I had
office 2000 previous)

Then it hangs and I get an error microsoft office outlook
has encountered a problem and needs to close. It prompts

me to start in safe mode. It won't start in safe mode has
the same responses..I have tried repair, used the Windows
Installer CleanUp Utility, used the scanpst.exe and fixed
any corrupted files, changed outcmd.dat Views.dat
Outcmd.dat Extend.dat Frmcache.dat to .old (some I
remember I didn't have) Also I have re-installed office 2k
and opening outlook doesn't give a error message it just
hangs and then closes.

I am trying to figure out how to re-install 2000 (or 2003)
without transfering or updating the new software of my
original contacts emails settings etc etc.?? But after
installing and re-installing both versions, I am not sure
it is a corrupt file, but something in registry?
Thanks in advance for any help!