We've been there/Done that already, Ken.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

Ken wrote:
Hello Marie,

Perhaps we can try to trouble shoot the problem.

For this test I do not want you to use any of your existing identities or
folders.

Create a new Identitiy.

Open this new Identity.

On the menu bar choose File, then on it's menu select Folders, on it's
expanding menu choose Compact All Folders.

Did the compact complete without problems?

Ken