the odd thing is the compact went fine until my last inport then things
started going haywire. Each time I get the message now it's for a different
folder. I first deleated the problimatic folder but the message keeps
appearing and this is with the new identity.

When you deleted the problem folder did you also delete it from the Delete
folder? if not delete it there.

Ken

"Ken" wrote in message
...
| Hello Marrie,
|
| You are confusing me.
|
| I do not want to know about folders that worked prior to starting this
test,
| I only want to know about what is happening with this import.
|
| Ken
|
|
| "marrie" wrote in message
| ...
| | I did tha but now different folders wich worked before are showing the
| error
| | message.
| | Thanks.
| | marrie
| |
| | "Ken" wrote in message
| | ...
| | Ok.I found one of hte folders, I think.
| |
| | In this new identity, delete this problem folder.
| |
| | Compact all folders.
| |
| | Did they compact?
| |
| | Ken
| |
| | "marrie" wrote in message
| | ...
| | | Ok.I found one of hte folders, I think. I can't drag the banner
thing
| | out
| | of
| | | rhe way as my screen reader won't let me find it, but it says the
same
| | | message and it was in one of my friends folders. Funny. that one
| didn't
| | have
| | | a problem before.
| | | marrie
| | |
| | |
| | | "Ken" wrote in message
| | | ...
| | | Yes it did.
| | |
| | | Great.
| | |
| | | Now lets try importing just a few folders at a time with
compacting
| | after
| | | each import.
| | |
| | | What we are looking for is to have the compacting fail. When it
| fails
| | | this
| | | should give us a indication where to look for the problem.
| | |
| | | In your new identity on the File menu select Import, on it's
| expanding
| | | menu
| | | choose Messages.
| | |
| | | This will produce the Outlook Express Import dialog wizard window.
| In
| | | this
| | | window select Microsoft Outlook Express 6, then click Next. In
this
| | | window
| | | choose the identity that has been causing the problem, click OK.
| This
| | | window
| | | displays the location, click Next. This window is where
individual
| | | folders
| | | can be selected. Hold down the Ctrl key then click each of the
| first
| | five
| | | folders listed, this should show them highlighted, click Next.
This
| | | window
| | | should indicate import was successful, click Finish.
| | |
| | | Now try compacting all folders.
| | |
| | | Did the compact complete without problems?
| | |
| | | If yes, import the next five folders, compacting after each
import,
| | until
| | | there is a failure.
| | |
| | | Ken
| | |
| | | "marrie" wrote in message
| | | ...
| | | | Yes it did.
| | | |
| | | |
| | | | "Ken" wrote in message
| | | | ...
| | | | Hello Marie,
| | | |
| | | | Perhaps we can try to trouble shoot the problem.
| | | |
| | | | For this test I do not want you to use any of your existing
| | identities
| | | or
| | | | folders.
| | | |
| | | | Create a new Identitiy.
| | | |
| | | | Open this new Identity.
| | | |
| | | | On the menu bar choose File, then on it's menu select Folders,
| on
| | it's
| | | | expanding menu choose Compact All Folders.
| | | |
| | | | Did the compact complete without problems?
| | | |
| | | | Ken
| | | |
| | | |
| | | |
| | |
| | |
| | |
| |
| |
| |
|