the odd thing is the compact went fine until my last inport then things
started going haywire. Each time I get the message now it's for a different
folder. I first deleated the problimatic folder but the message keeps
appearing and this is with the new identity.


"Ken" wrote in message
...
Hello Marrie,

You are confusing me.

I do not want to know about folders that worked prior to starting this
test,
I only want to know about what is happening with this import.

Ken


"marrie" wrote in message
...
| I did tha but now different folders wich worked before are showing the
error
| message.
| Thanks.
| marrie
|
| "Ken" wrote in message
| ...
| Ok.I found one of hte folders, I think.
|
| In this new identity, delete this problem folder.
|
| Compact all folders.
|
| Did they compact?
|
| Ken
|
| "marrie" wrote in message
| ...
| | Ok.I found one of hte folders, I think. I can't drag the banner
thing
| out
| of
| | rhe way as my screen reader won't let me find it, but it says the
same
| | message and it was in one of my friends folders. Funny. that one
didn't
| have
| | a problem before.
| | marrie
| |
| |
| | "Ken" wrote in message
| | ...
| | Yes it did.
| |
| | Great.
| |
| | Now lets try importing just a few folders at a time with
compacting
| after
| | each import.
| |
| | What we are looking for is to have the compacting fail. When it
fails
| | this
| | should give us a indication where to look for the problem.
| |
| | In your new identity on the File menu select Import, on it's
expanding
| | menu
| | choose Messages.
| |
| | This will produce the Outlook Express Import dialog wizard window.
In
| | this
| | window select Microsoft Outlook Express 6, then click Next. In
this
| | window
| | choose the identity that has been causing the problem, click OK.
This
| | window
| | displays the location, click Next. This window is where
individual
| | folders
| | can be selected. Hold down the Ctrl key then click each of the
first
| five
| | folders listed, this should show them highlighted, click Next.
This
| | window
| | should indicate import was successful, click Finish.
| |
| | Now try compacting all folders.
| |
| | Did the compact complete without problems?
| |
| | If yes, import the next five folders, compacting after each
import,
| until
| | there is a failure.
| |
| | Ken
| |
| | "marrie" wrote in message
| | ...
| | | Yes it did.
| | |
| | |
| | | "Ken" wrote in message
| | | ...
| | | Hello Marie,
| | |
| | | Perhaps we can try to trouble shoot the problem.
| | |
| | | For this test I do not want you to use any of your existing
| identities
| | or
| | | folders.
| | |
| | | Create a new Identitiy.
| | |
| | | Open this new Identity.
| | |
| | | On the menu bar choose File, then on it's menu select Folders,
on
| it's
| | | expanding menu choose Compact All Folders.
| | |
| | | Did the compact complete without problems?
| | |
| | | Ken
| | |
| | |
| | |
| |
| |
| |
|
|
|