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Old June 24th, 2006, 06:32 PM posted to microsoft.public.outlook.installation
Greta Grip
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Posts: 14
Default problems reconnect old data file .pst

Something has changed, now when I open the address book I get no error
messages and it's empty. So the process Brian recommends below of : "Click
ToolsE-mail AccountsView or change existing address booksNext. Select
the Outlook Address Book and click Change. Remove all the Contacts folders
you see there. Click Close, then Finish. " doesn't work now obviously
because nothing's there.

Maybe when I started the process of repairing the inbox with the inbox
repair tool scanpst.exe, something happened. Though as mentioned the process
wouldn't finish.

what next?

"Brian Tillman" wrote:

Greta Grip wrote:

Had to reinstall XP Sp2 and then Office 2003 student/teacher edition
on new notebook. Copied the .pst and assorted files from an external
hard drive and pasted to the notebook at: drive:\Documents and
Settings\user\Local Settings\Application Data\Microsoft\Outlook,
drive:\Documents and Settings\user\Application
Data\Microsoft\Signatures, and I think drive:\Documents and
Settings\user\Application Data\Microsoft\Outlook.


Oops. Mail profile corruption ahread.

The personal folders opened fine, the calendar had my events and
appointments but not my custom categories, but the worst part is the
Contacts will not open.

I get an error message:

The address list could not be displayed. The contacts folder with
this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For information on how to
remove this folder from the Outlook Address Book, see microsoft
Office Outlook help.


Your Outlook Address Book service doesn't know where to find your Contacts
folder because of the way you moved things. Click ToolsE-mail
AccountsView or change existing directories or address booksNext. Select
the Outlook Address Book and click Change. Remove all the Contacts folders
tyou see there. Click Close, then Finish. Stop and restart Outlook.
Right-click your Contacts folder, choose Properties, select the Outlook
Address Book tab, check the box labeled "Show this folder as an e-mail
Address Book" and click OK. Stop and restart Outlook. Do things look
better now?
--
Brian Tillman