Hello! I am pleased to report that someone wrote me with a couple of
solutions to my problem! I wanted to post them because it truly took
the weight off of my shoulders and perhaps it will do the same for
someone else who may encounter this problem... Thanks to everyone in
cyberspace for putting thought to my problem!


http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation
Files?

And here's some additional info concerning the Microsoft KB article
mentioned in the FAQ:

http://h10025.www1.hp.com/ewfrf/wc/g...name=c00270202
HP and Compaq Notebook PCs: Unable to Install Windows XP Fax Software

Note that Microsoft does NOT recommend that you use the Esentutl.exe
utility to recover from security database corruption. They have a
hotfix available that may fix the problem.

Hal

Russ Valentine [MVP-Outlook] wrote:
Many users who have updated an older version of Windows XP to SP2 before
they try to install the fax service appear to be encountering a problem
installing the fax service. In these cases there is no error message during
the installation (distinguishing this from the very common problem where the
installation routine states it cannot find the necessary files). The
installation appears to proceed without error, but when it is over there is
no fax printer apparent and any attempt to send a fax results in the error
message "Fax server information cannot be retrieved. The Fax Wizard will now
close." This problem appears to occur because the security data base is
corrupted as documented he
http://support.microsoft.com/kb/884018/EN-US/
Note that this article describes a hotfix that users can obtain that might
fix the problem and that Microsoft does NOT recommend simply running the
Esentutl.exe utility to recover from security database corruption. In
addition, the fax developers have worked on some modifications to the
fxsocm.inf file that might permit installation of the fax service. This is
an unsupported workaround that I can provide offline for use at your own
risk if you provide a valid email address and can accept zip files as
attachments.


--
Russ Valentine
[MVP-Outlook]
"Trinity" wrote in message
oups.com...
OMG....
I downloaded Fax4Outlook the other day because I need to send and
receive faxes through my VoIP line. the software recommended that I use
configure Windows Fax, so through control panel-add/remove
programs-add/remove windows components, I clicked on the box for the
fax... went through a successful installation only to receive the
message "connection to fax server can not be made". I checked again the
windows component and the box was UNCHECKED... Like a recurring
nightmare I went through the checked, unchecked box merry-go-round to
no avail! Finally, trying something different, I decided to checked to
see if I could go through the fax console to send a fax without the
software, that's I'd noticed that it says 'empty' where the fax console
should be....

How can I recover the fax console? Is there a way to reinstall it?
How can I get that darned box to stay checked (windows fax config)?
Is there a work around? Can anyone offer a fix? I'd truly appreciate
the help....

;-)