I'm not a technical guy, but my best guess is that it's a combination of 2
factors:

1) This was my first time doing this with a machine running Windows XP. XP
does its best to protect us from ourselves; it lets you see hidden files if
you check off the appropriate box under Folder Options, but still hides
"Protected Operating System Files" unless you check off another box for that.
The first time around, I only had the "Hidden Files" box checked and got an
empty Windows/Installer folder. The last time, I checked both boxes and got
most, but not all the files. Windows XP somehow hides these files from the
transfer software. Perhaps I'll try running it from DOS the next time.

2) Even after copying the Windows/Installer file from the old disk, I had to
run Detect and Repair. It would seem Office 2003 records some information
about the hard drive that has to be adjusted.



"Russ Valentine [MVP-Outlook]" wrote:

Any idea why it worked flawlessly before?
--
Russ Valentine
[MVP-Outlook]
"Garylk" wrote in message
...
Mr. Tillman had the answer - for reasons unknown, the software does not
copy
the Windows/Installer folder at all if you leave "view protected system
files" unchecked, incompletely if you check it. Maybe running the software
from DOS would solve this, but I don't have time to find out.

Anyway, copying the Windows/Installer folder from the old drive and then
running Detect and Repair solves the problem.


"Russ Valentine [MVP-Outlook]" wrote:

We keep coming back to an error with the transfer, then.
--
Russ Valentine
[MVP-Outlook]
"Garylk" wrote in message
news Since I can't work with Outlook in a "send only" mode, I removed the
new
drive and put the old one back. There have been no hiccups with
Outlook,
Word, or Excel over the past 5 days, so I don't think anything is
corrupted.


"Russ Valentine [MVP-Outlook]" wrote:

Either of those should be perfectly capable of handling the volume
label
changes. Since this has always worked before, do you think any of the
files
on the old drive might have become corrupted before you did the
transfer?
--
Russ Valentine
[MVP-Outlook]
"Garylk" wrote in message
...
No - this was Western Digital's "Data Lifguard" software. Works just
like
MaxBlast (probably the same program with a different GUI) so I
wouldn't
be
surprised if it's the same problem. I'll reconnect the new drive and
see.





"Brian Tillman" wrote:

Garylk wrote:

Lanwench suggested running "Detect and Repair" (which apparently
worked) or reinstalling Office. Unfortunately I can't do either.

When I try that, I get a message to the effect that the patch I'm
trying to access is unavailable.

Let me guess... You added a Maxtor hard drive and used MaxBlast to
do
the
port. The same thing happened to me back in 2005 and the problem
was
that
MaxBlast did not copy the (hidden) folder \Windows\Installer from
the
old
drive. I manually copied that folder to fix the problem. I
contacted
Maxtor about it, but they denied there was a problem. Since then,
I've
seen
other people also report the issue.
--
Brian Tillman