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Old May 15th, 2009, 02:15 AM posted to microsoft.public.outlook.contacts
James Griffin
external usenet poster
 
Posts: 1
Default address book empty

I have tried this about 10 times and always the Address Book box is grayed
out, and will not let me remove the Outlook Address book, only the Mobile
address book, I can not change the properties of the address book. I have
removed the Business Contact Manager and run a restore and repairs. The next
step is to backup and remove Outlook and reinstall it. I am using Windows 7
RC1, x64 and was having troubles with Outlook each time I would close the
program It would restart and say that it was not shut down properly.

"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

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"qryus" wrote in message
...
"Show this folder as an e-mail Address Book" grayed out.