That seems to be caused by the drive being locked down by some service or
application. You might try running MSConfig, selecting "Diagnostic Startup"
and then clicking OK and rebooting as prompted, and then running Office
Diagnostics again...

--
TXGuy [MSFT]


"dstubb" wrote:

When running office 2007 diagnostics, when it gets to "Disk Diagnostics",
diagnostics halts with an error "Windows - Drive Not Ready". The rest of the
message reads - Exception Processing Message c00000a3 Parameters 75b6bf7c 4,
etc. iTunes perhaps is causing? Can anybody tell me how to resolve this
problem?