If the registry key doesn't exist - add it.
Either add it manually or save the following from Notepad as a text file
called (say) patch.reg

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\Word\Security\FileOpenBlock]
"Word12BetaFilesFromConverters"=dword:00000000


and merge it with the registry.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




"Ant" wrote in message
...
Hi!

I am still trying to fix this, but I did find
http://support.microsoft.com/kb/926054 ... but the workarounds do not
exist in registry (do not see
HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\12.0\) and gpedit.msc
(can't find that Office2007Converters.adm file anywhere on the HDD).

Has anyone run into this problem and fixed it?


On 3/16/2010 11:42 PM PT, Ant typed:

Hello.

I have a client who is still using old Office 2002/XP SP3 on his old
Windows 2000 SP4 Dell desktop Optiplex GX280 PC. Both his Windows and
Office have all the latest updates from MS updates.

He downloaded a Word docx file through Firefox v3.6 and was unable to
open it due to an error: "This is a pre-release version of the
Compatibility Pack and can open pre-release Office 2007 files only. Do
you want to check for a newer version of the Compatibility Pack?"

I tried uninstalling and reinstalling "Microsoft Office Compatibility
Pack for Word, Excel, and PowerPoint File Formats" from
http://www.microsoft.com/downloads/d...3-C6BB74CD1466

&displaylang=en and redownloading Office 2007 updates from MS updates,
but they did not help. I also saw http://support.microsoft.com/kb/926054
... but that doesn't make sense because I was able to open this document
on my even older Windows XP Pro. SP3 with Office 2000 and Microsoft
Office Compatibility Pack with all the latest updates. It did ask me to
convert from Office 2007 (detected unlike my client's).

Is there a bug/glitch or something with the converter with Office
2002/XP and/or Windows 2000 SP4? Thank you in advance.
--
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