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  #11  
Old March 10th, 2005, 09:58 PM
Russ Valentine [MVP-Outlook]
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Note, that I did not say to import the other Outlook data file. That's what
causes the problem in the first place.
Instead you open the other file, then set it as your default. Instructions
he
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Lou P" wrote in message
news
After strugling with this issue for two days I finally looked at the
message
boards.
I just migrated all files to a new laptop (from a XP Pro installation to
an
XP Home Installation - if that's anything) and boom, two Personal Folders
(with all it's requisite problems.) I actually tried to create a new a new
data file route then delete. For some reason it would not let me delete
the
old one from the control panel.

I found Russ's solution to work. Create a new profile, (re) set up the
e-mail accounts then import the data from the original .pst file into my
new
setup.

Works fine. Is there anything we need to do to clean up some lingering
"corrupted file?"

Regards,

Lou P

"Joe G" wrote:

I had the same problem but solved it a different way. I had two
different
.pst files but one was displayed twice, giving me the appearance of
three. I
had to set my default email account to be the one that wasn't duplicated.
Then I removed the account that was duplicated, exited Outlook, re-added
it
back, and then pointed my email accounts back to the original .PST. That
way
I didn't have to set up my individual email accounts all over again to
coreect the problem.

If you only have one folder with it shown duplicated, just create another
Personal Folder to point your email accounts to while you remove the
reference to the first folder and then add the original folder back and
it
shouldn't be duplicated. Remember to clean up by pointing your emails
accounts back to the original Personal Folder and delete the new Personal
Folder (the one you created in order to have some place to point your
email
accounts during the transition). That should eliminate the duplication.

"Doreen" wrote:

On a new computer, I have done a fresh install of Office 2003. Outlook
displays two identical copies of the Personal Folders. Changes to one
are
reflected in the duplicate. There is only one .pst file. I have removed
and
reinstalled Outlook to no avail.

I would like to know what might be causing this duplicate folder to
display
or how it could be removed. Thank you.