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Old February 1st, 2005, 12:19 AM
Jane Nangle
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Default E-mail Display name is wrong

I am using Outlook as part of Office 2003 on a stand-alone PC operating with
Windows XP. When we transferred my contact database to Outlook, some errors
occurred. Fixing them does not work. I can be sure the name is entered
correctly in Outlook by using the fields in the name pop-up, and be sure the
e-mail address is correct and the "File As" name are correct. But, if I try
to add the person to a group, the old inaccurate information pops up, even
after saving and rebooting the PC. It is so frustrating. If I print all
fields, I can see the erroneous information in the field entitled "E-mail
Display as" but I can't find any way to get to it to correct it.