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Old April 2nd, 2010, 02:48 PM posted to microsoft.public.word.newusers
Bogey Man
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Posts: 56
Default Second Asking HELP files!

I had this happen to me when I was using Office on an XP computer. The
problem was caused by an update relating to Outlook security. This update
just killed the help files in most of my Office installation in that the
hyperlinks in the help files wouldn't work and all of the tabs at the top of
the help file didn't appear.

I discovered this too late and couldn't restore my system to a time before
the Outlook update leaving me with the only option of a new XP and Office
install. I left Outlook out of the new Office install until after updating
both XP and Office. I then didn't accept updates for Outlook as I didn't use
it as an email client.

That was my experience and I hope that yours is not so difficult.


"AR88 Enthusiast" wrote in message
...
Thanks Stefan

I tried Detect and repair, including inserting one of my two original
Office CDs, but no result. Still get the contents page but clicking on a
topic does nothing...

Driving me barmy. Always worked before...

"Stefan Blom" wrote in message
...
Have you tried repairing the installation? If Word 2000 doesn't have a
repair option on the Help menu (it's been a while since I used that
version), you could try running the installation program; look for a
repair option there.

--
Stefan Blom
Microsoft Word MVP



"AR88 Enthusiast" wrote in message
...
HI all

Word 2000. I get the help indexes when requested and a result for the
keywords in search, but clicking on the topics does nothing. Where are
my help files I wonder? It always worked before...