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Old January 12th, 2008, 05:31 PM posted to microsoft.public.office.setup
DL
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Posts: 8,442
Default Computer virus - lost product key for original Office XP Standard

Theres nothing wrong with custom built PC's, but if the end user loses
documentation....?
And if you had bought an OEM with software its likely they would'nt have
been able to supply you with a key either, if you had lost it
If its a retail copy of Office contact MS
http://support.microsoft.com/default...b;en-us;326246
If however its an OEM copy, you are up the prevebial creek

"MGehbauer" wrote in message
...
We recently had a virus on our computer, and had to have our computer
repaired. During the repair, only the data files were kept since we had
all
of our original software. Our computer was custom built, and we were given
all of the original software (in flimsy envelopes). To protect our CD, I
took
it out of the envelope, and put it in a hard CD case. However, somehow, I
have misplaced the envelope that had the product key code on it! UGH!!!
Now I
am left to reinstall Office XP 2002, but do not have my original product
key
code. HELP! Is there anything I can do? Our machine was built in 2002, and
I
have tried to contact the company who built our machine, but have not
gotten
any response. I'm not even sure they're still in business. I will never
again
have a custom built machine!!!