Question 2 first. Word's help is a mystery to us all.

Question 1. Do you have Acrobat 7 installed? If so write back for
workarounds; this program has a botched Add-In for Word that is the usual
reason that people can't save changes to normal.dot.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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phideaux wrote in message ...
Hi all,

Two quick questions about Office/Word 2003.

1. How do I edit the normal.dot template that loads when Word loads? I get
the prompt to save changes to normal.dot, but the changes don't actually
get
saved. When I re-open word, the old normal.dot reappears.

2. When I search for "normal.dot" in Word's online help, why does it find
no
results?

Thanks,
Phideaux