1) Scanned documents in HP Director program (send to fax)
2) Once all documents scanned, send to fax wizard
3) Compose cover page
4) Finish
5) Fax # is dialed and connects
6) Status box says 'sending page 1'
7) While sending page one, eventually the error message 'An error occurred
while sending the fax' comes up, and the phone connection is lost.

"Russ Valentine [MVP-Outlook]" wrote:

State the steps used to create and send the fax paying particular importance
to the format of the file type. State the error message precisely and at
what point it arose.
--
Russ Valentine
[MVP-Outlook]
"Mark Schneiderman" wrote in
message ...
I have been using this fax program for a couple of years with no problems.
Just recently, whenever I try to send a fax that is more than one page, I
get
an error message that the fax failed. Other fax machines using the same
fax
line have no problem. I am running Windows XP, again the Fax Console
version
is 5.1, build 2600, sp2. Any help is appreciated!