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  #22  
Old August 2nd, 2004, 05:21 PM
Dan
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Default outlook 03 hangs, error and won't open even in safe mode

Here's another point I am frustrated about:
this quote is from the Microsoft's office online webpage
regarding safe mode-

"Microsoft Office Safe Mode allows you to safely use an
Office or Office family program that has encountered
certain startup problems. When a problem is detected at
startup, Office either fixes the problem or isolates it,
allowing the program to start successfully."
hmm guess it doesn't isolate in my case. darn


-----Original Message-----
Hello-
moved everying from the default outlook file from the
location that you said, still same problem. I wish I knew
how to get a clean start with out the box coming
up "configuring outlook" "migrating account settings"
Each start up of outlook, it has a memory, even after I

un-
install and will prompt if I want to start in safe mode.
Then either way (both types of startup) it pops up that
configuring outlook box up in the left corner.
But I still am not sure that the "migrating account
settings is the problem...I am suspicious of my msn
messenger change I made a while back and have read if
removed...(in the services -msnmsgr.exe) I have read that
oothers had removed the exe and had problems with outlook
hanging...but I don't know for sure cuz I can't get
outlook to ever start like it is starting for the first
time on my machine.
BTW I did reinstall the latest msn messenger, and I get
the msnmsgr.exe in the processes window in task manager.
But before it would always be there whether msn messenger
was running or not. Now it is only present when I open it.
----Original Message-----
On Sun, 1 Aug 2004 16:20:38 -0700 Dan wrote:
Re-installed and same error
same prompt that outlook did not start successfully

and
woul I like to start in safe mode. I have (like the

many
times before) tried both normal run and safe, still it
hangs and then error box.

Let's try something different.

Create a new folder on your machine named "Outlook Data"

Move everything from
"C:\Documents and Settings\your user logon\Local

Settings\Application
Data\Microsoft\Outlook to that folder.

Once the default folder is empty, try to start Outlook

again (in safe mode if
it offers).
--
Athena

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