View Single Post
  #5  
Old April 20th, 2009, 05:21 PM posted to microsoft.public.outlook.fax
hutch
external usenet poster
 
Posts: 3
Default Distribution List - Fax Failes

On Apr 20, 11:37*am, "Russ Valentine [MVP-Outlook]"
wrote:
Nope. Just a well known fact. Microsoft does not usually document its
shortcomings.
Sending to multiple recipients on a reliable basis requires third party
software.
--
Russ Valentine
[MVP-Outlook]"hutch" wrote in message

...
On Apr 20, 10:17 am, "Russ Valentine [MVP-Outlook]"
wrote:





Microsoft Fax has never supported sending to multiple recipients.
--
Russ Valentine
[MVP-Outlook]"hutch" wrote in message


...


We have a weird issue that just started. We have several contacts in
our Public Folders (Exchange 2003) that have fax numbers. These
contacts have been put into different Distribution Lists that contain
anywhere from 10 to 60 people.


We regularly use Outlook to send out important Faxes, via these
Distribution Lists. About a month ago, we started getting failures on
the faxes, almost 100% of the time. For example if we sent to the DL,
all of the faxes would fail. However, if we sent to just one or 2
contacts individually, the same fax would go through fine.


The failure message is almost immediate. It comes up as the
following:


The Microsoft Fax transport failed to deliver the message to the
recipient.
The print action to the Microsoft Fax Printer cannot be completed.


That is all we get.


NOTE: The original document is in MS Word, and we have tried it
through that program as well. This is not a rendering issue....at
least that we can tell.


Client is Windows XP with SP2. Server is Windows 2003 Enterprise.
Any help would be greatly appreciated.- Hide quoted text -


- Show quoted text -


I have never heard that. *We have been using MS Fax in this manner,
for 3 years now, with no issues. *Is there a MS KB article on this??- Hide quoted text -

- Show quoted text -


Well, interesting to note. I found a document on the MS Fax log
(forgot about it). It appears we have an issue with Line #2 on the
fax card. Once I disabled it from sending, it appears to have cleared
up our issue.

As a note, we just sent a fax out to 50 recipients (via a distribution
list), from Outlook. Appears to be working again.