Unfortunately you are posting a telephony question not a fax question. All
dialing is done by the Windows dialer and the fax service isn't in play
until the handshakes begin. You might want to try posting in a telephony
group where they can help you with the intricacies of dialing rules.
The only time the fax service affects this is if you are using a calling
card that requires per user settings. Windows XP Fax can't support that
since it can only run under the Localsystem account.
--
Russ Valentine
[MVP-Outlook]
"bobster99" wrote in message
ups.com...
Russ Valentine [MVP-Outlook] wrote:
You haven't posted any information that would even permit us to hazard a
guess.
I assume you used the correct fax number format to invoke your rule?
http://support.microsoft.com/?id=318575

I don't need a pin or anything to use the card. I just have to dial
the 800 number, listen to 15 seconds of adversitement from Sam's Club
and then dial the fax number.

The dialing rules I have programed are simple.
Dial the phone card 800 number (this works fine)
Wait for voice prompt to end (It doesn't do this)
Dial Fax Number

The dialer dials the 800 number, hears the voice prompt and then tells
me that the number is busy.

As a work around I asked the dialer to wait 12 seconds to dial the fax
number.

This kind of works but this is assuming that the phone number connects
in 12 seconds every time. It may work consistantly but if you wait a
couple of seconds too long the card haings up on you.

What else do you want to know?

Bob