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Old September 6th, 2006, 07:23 PM posted to microsoft.public.outlook.installation
Steve
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Posts: 2,662
Default outlook cannot find email editor

Folks,

I suffered a similar problem and tried this link that I found on another
discussion, it worked for me:

http://www.howto-outlook.com/faq/interfaceerror.htm

--
Steve Nr Malvern UK


"martin" wrote:

Jack/ Mary,

I have the same problem, but with Outlook 2002. I tried Jack's reset but it
didn't hold....still shows busy or not available.

Thanks,
Martin

"Jack" wrote:

Yes I had. I found out by trial and error that after settting Word as the
default I had to close Outlook and reopen it. That made the change stick.
Go figure.

Thanks

Jack

"Mary" wrote:

Did you install Office XP? Outlook does not come with Word. You must install
the exact same version of Office with Word or Word to use as editor.

"Jack" wrote:

I just loaded Outlook 2002 SP3 on a new HP Pavilion. I had been using it on
a Dell without problems. Now I cannot get it to use Word as the editor. I
set it in Tools-Options-Mail Format, but then when I try to create a new
email or even forward/Reply, Outlook says it cannot locate Word and goes to
Rich Text. It says Word is busy or could not be found.