I uninstalled and reinstalled and now I cannot open Outlook at all. It says
an extention failed to initialize. Cannot open file: extend.dat. The file
may not exist, you may not have permission to open it, or it may be open in
another program.

This is really difficult. I appreciate your help though.

"Matthew Gargett" wrote:

its uncool that it didn't work...

did you uninstall the old connector first and download/install the updated version... Although there wasn't a specific request in the install notes to HAVE to uninstall I do just to be sure - especially with these add-ons...

Are you getting anything other than "connecting" in the "server status" in outlook now?

There is also an install log in the ../documents and settings/../temp/ (../users/../appdata/local/temp/ in vista) - Microsoft Office Outlook Connector.txt. Please do not post this as it may contain sensitive info - but review and look for any cause on install failure...

At an outside - the Outlook connector log is under:
../documents and settings/../temp/OLC/ (../users/../appdata/local/temp/OLC/ in vista)

it only reports that same as the report in outlook...

See how you go - tell me if it helps?


matt