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Old April 12th, 2010, 05:31 PM posted to microsoft.public.outlook.contacts
DH
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Posts: 78
Default Cannot access contacts when composing e-mail messages - different

other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all my
contact, however, when I go to the different contact books and try and enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books - and I
receive the message "This account or directory type already exists and cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option is still
not available....

Any help appreciated.