Exactly the same thing started happening to me last week. It is driving me
crazy.

If I try to cancel from the configuration, I also keep getting messages like
"Word found unreadable content in Normal.dotm. Do you wnat to recover the
contents of this document?". If I click yes, it goes back into the
configuration progress screen.

I noticed the problem shortly after I installed the Windows Desktop Search
(v 3.01) component, which Outlook had prompted me to install. I am not sure
if this is related to my problem, but uninstalling the program made no
difference and I still have the problem.

"need help" wrote:

right now, after 2 months of using office 2007, everytime i open up (or type
in) Word, OneNote, or Outlook "configure progress" window pops-up and won't
let me do anything.

I spent 9 hours with 4 different people with Microsoft support at
1-8664524755 yesterday. Between all of them I was intructed to reinstall
Office 2007 3 times. Yet the problem still not resolved. Even after all the
hours I spent on the phone, they will not transfer me to the next level "the
research group".

it's been 3 days and i can't get any work done. so please let give me some
suggestion if you have any!

btw.... "the research group" never called me back during the scheduled time
.....