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Old December 23rd, 2006, 12:21 PM posted to microsoft.public.outlook.installation
pennstatejeff
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Posts: 10
Default Trouble linking email account with Outlook 2003



"Brian Tillman" wrote:

pennstatejeff wrote:

Do you mean right-clicking on the button to select and view the
properties (of either Email Accts or Data Files)? I tried that and
got no response.


Can you click Add? If not, then I think the registry key holding the mail
profile is corrupt.
--
Brian Tillman

Sorry it took so long to reply. I'm really struggling (as a non-techie) to understand what I'm dealing with here. One thing I didn't get into early on was that I now have 2 operating systems on my machine (Dell 4550, 2.53 GHz, 60 Gb, 256 Mb RAM). It's a 5 year old machine that had slowed significantly, so a friend offered to check it and ended up cleaning off the HD and, instead of reinstalling my XP Home, offered to install XP Pro (for which I do not have a license). When I realized that the installed copy of XP Pro was not supported by MS, I decided to reinstall XP Home myself from the Dell reinstallation disk. Not wanting to be left in limbo if the install didn't go smoothly, I created a new folder (C:\windowXP) in which to install XP Home and left XP Pro in the C:\windows folder. When I boot up there is an initial DOS window asking me which OS I want to boot with (Home or Pro).


I can now access the internet (Verizon FiOS with Adaptec router) when I boot
up in Pro, but not in Home. I get a message in either Mozilla or Explorer
browser that the connection cannot be found, and the Internet Connection
wizard is no help. One thing I noticed is that Home is creating a whole set
of new folders in the C:\Documents and Settings folder, with the tag
".WindowXP".

Fortunately the PC still boots up every time, and my family can have
Internet access with Pro, but to be honest, I'd be happy to just get rid of
the unlicensed copy Pro and go back Home. Other than hooking up with a
techie to solve this, do you see a simple way for me to resolve?

Wishing you a blessed and merry Christmas, and many thanks for walking with
me this far.

Peace out.