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Old April 29th, 2004, 03:49 AM
Glyn
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Default Business Contacts not loading proper history form

Problem Description: I am using the Business Contacts in
Business Contacts Manager within Outlook. The problem is
that the history file does not load properly when I open
up my contacts folder. This is where for a given contact,
it shows all emails; phone calls and other history that
occurred with that specific contact.

I emailed you some weeks ago and the technician informed
me to delete the file called "Frmcache.dat" Apparently
the problem has to do with how the form loads. I have
repeatedly deleted the file over the last few days; made
sure I deleted from my recycle bin then rebooted. It has
not fixed the problem.

I have come to rely on this feature so much so, that I am
very much lost without it. What can I do to fix the
problem? By the way, I have all the latest updates on my
computer and I run virus check every other day for
updates.