I never used Word for my mail but I was able to change the font for the
incoming mail. It must have been on an 8 and I put it on 12. Using word, it
can be changed as low as an 8, which is pretty small for my eyes. It doesn't
matter what the person that sent you the mail is using, you can change your
computers font. I followed Fofo instructions and it worked fine. Now I can
see my incoming mail fine.
Betty