Good question. I didn't configure it.

I'll try to answer your question. If by outlook profile, you mean mail
account settings, here's what I have:
Action: Tools==Email Accounts... Select "View or change existing
e-mail accounts" then Click "Next"
Result: two entris show up. One for POP and one for Microsoft
Exchange Server. Double clicking on the Exchange server shows a new
dialog. The user name is my name and the field for "Microsoft Exchange
Server" is blank. "Use Cached Exchange mode" is not selected.

Hope that helps.


On Dec 7, 8:57 pm, "Russ Valentine [MVP-Outlook]"
wrote:
The most immediate question is why you are getting a prompt for Exchange
server if you are not using Exchange. Convince me you configured your
Outlook profile correctly and tell me how you did so.
--
Russ Valentine
wrote in oglegroups.com...

I'm hoping someone can help me solve this problem. I've scoured the
internet for similar postings and only found one report of this
problem. However, the solution was not stated. I'll be as specific as
I can about the problem.

Problem Description:
====================
Using MS Outlook 2003, I cannot edit a contact's email address in their
contact record. It seems that all fields but the email field are
editable, but the email field is locked for some reason.

IMPORTANT: This is NOT happening in an email composition. This is
happening in the Contact record.

Steps to reproduce the problem:

Scenario: Your friend has changed jobs and has given you her new email
address. Open Outlook, go to her contact record and change the
existing email address with the new one.
============================
Action: Open MS Office Outlook 2003
Response: Microsoft Exchange Server Window appears.
No server name is listed (this is run on my laptop to access POP mail
accounts only).
My name appears in the "Mailbox" field.
"Check Names" button is disabled

Action: Click "Ok" button
Response: Outlook opens successfully. In the folder list navigation
bar on the left, "Contacts" are listed under both "Personal Folders"
and "Archive Folders".

Action: Click on "Contacts" under the "Personal Folders" directory in
the Folder List
Response: Contacts appear in a grid format in the right-half of the
screen with fields as columns.

Action: Scroll till you see the row representing your friend's contact
record and click on the E-mail cell on that record.
Response: The cursor blinks in the E-mail cell for the contact

Action: Try to type something in the E-mail cell.
Response: No Change. No text is entered, but cursor continues to
blink. The field is locked

Scenario 2: Try to edit the value in the contact window:
================================================== =
Action: Double-click on the contact row for your friend's contact
Response: A new Contact Card window opens for your friend. You can
see the old email address in the E-mail field.

Action: Click on the field labeled "E-mail..." and try to enter text
or type over existing text.
Response: The field is editable and you can enter the new email
address BUT...

Action: hit Enter
Response: Nothing happens. The cursor stays in the e-mail field.

Action: Hit Tab
Response: The field is now completely blank!!!
NOTE: As you type, the field attempts to auto-complete the email
address with other email addresses you have stored (from where? from
the windows address book?)

Other interesting nuances on the problem:
================================
1. in an open contact window, there is a 'phone book' button just to
the right of the email field. Clicking on this opens up a new address
book window.
2. Click on a contact then click on the "Ok" button at the bottom of
the address book window.
... You get the following error message:
"An Outlook Address Book entry cannot be used as an email address in a
contact."

Can anyone help me figure out how to fix this so I can edit email
addresses?

Thanks in Advance,
J