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Old April 16th, 2010, 08:49 PM posted to microsoft.public.outlook.installation
Paul
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Posts: 1,312
Default outlook 2003 can't see exchange folders


system:

vista sp1
outlook 2003

I have a new hp laptop so this is first time setup problems.

works:

1. I setup a new profile, created a new personal pst file, and new exchange
server account

can receive mails - and all my mails are pulled down to a pst file - later
I would
to move these mails back to the exchange server

I do have issues sending mail - see below

2. using outlook web I can see the inbox/sent folders on exchange server -
this is what I want thru booth outlook web and non-web client

doesn't work:

3. sending mails seems to be messed up - when I try to mail ,
I get a pop "outlook does not recognize one or more names"

I did a test reply and that went from outbox to sent but I never received
the mail on the other end?

4. inside outlook next to personal folders I see "Mailbox - myname" - if I
click on this to expand/open the folder, I get this error:

"The set of folders could not be opened. The server is not available.
Contact..."

5. if exit outlook and set "deliver new email to following location" to
"Mailbox - myname" then I get another error:

"Cannot start outlook". Unable to open the outlook window. The set of
folders could not be opened. The server is not available..."


questions:

so, I can pull mails down to my personal pst but I would like to keep most
mails on the exchange server. I have created new profiles many times but I
can't seem to get things to work with "Mailbox - myname" - is there some way
to reset this? How does outlook know about this special folder "Mailbox -
myname" and what special logic here is failing? Maybe there is a test tool I
can run to test email client to exchange connectivity?

thanks,
Paul.