To put addresses in Word 2000 documents I have used the address book feature
to insert addresses from the Outlook Contacts folder using a modified
AddressLayout autotext entry as follows:

{{PR_GIVEN_NAME PR_SURNAME}
}{{PR_COMPANY_NAME}
}{{PR_STREET_ADDRESS}
}{{PR_LOCALITY}{, PR_STATE_OR_PROVINCE PR_POSTAL_CODE}}

When I clicked on the address book icon that I put on the toolbar my
contacts list would pop up and I could select the recipient to be inserted in
the letter. I am using Office 2000 Professional, and this approach worked
fine until Outlook 2000 needed to be upgraded to Outlook 2002 SP3 in order to
allow me to synchronize a new cell phone with Outlook.

Since that change, every time I attempt to use the address book icon in
Word, I get a Select Name dialog that seems to be keying on the email
address. It lists only contacts that have email addresses. That is if the
Contact does not have an email address defined, it does not show up in the
select name dialog. Also the contacts are sorted by the actual email address
with no name listed making it hard in some cases to figure out who the
contact is.

Maybe I'm unusual, but I use Outlook to send email and Word to generate
snail mail. My Outlook Contacts folder contains addresses for both. The
Contacts that I send snail mail to have no email addresses defined (since I
don't need them). In the instances where I have both an email address and
snail mail address the address retrieval works fine putting the name, company
name, address, etc. in the letter just as specified in the address layout.

How can I get the Word address book feature to look at the Outlook Contact
name (instead of the email address) and allow me to see in the Select Name
dialog the Contacts that do not have an email address defined?