I used the Installer Cleanup Utility and removed some Office 2007 programs
that were not shown in the normal add/remove programs menu, then reinstalled
Office 2007 and it worked perfectly.

Thanks Emily, I love you!

"Emily" wrote:

The error 2711 is mostly related to the Windows Installer files. Follow the
steps below to see if it works.

Step 1: use Windows Cleanup Utility to remove/reinstall Office 2007
===================
1. Download and install the Windows Installer Cleanup Utility.
http://download.microsoft.com/downlo...BD/msicuu2.exe

2. After you install the Windows Installer CleanUp Utility, click Start
menu- All Programs- Windows Install Clean Up find the Office 2007 related
entries and remove them.

3. Try to reinstall Office 2007. If it doesn't work, perform step 2.

Step 2: Repair Windows Installer
===================
1. Log on to your computer as an administrator.
2. Click "Start" menu click "Run" Type "msiexec.exe /unregister"
(without the quotation marks, there is a space between msiexec.exe and
/unregister), and then click OK.

3. Open My Computer, click Tools menu Folder Options in View tab,
- Choose show hidden files and folders
- Uncheck the check box of Hide protected operating system files
- Uncheck the check box of Hidden extensions for known file types

Click OK.

4. Rename the following three files in the c:\Windows\System32\dllcache
folder:

Rename msi.dll to msi.old
Rename msiexec.exe to msiexec.old
Rename msihnd.dll to msihnd.old

Note:
a. To rename a file, right click on the file and choose "rename".
b. If you do not find these files, please just ignore the rename step and go
to 3 directly.

5. Download and install the latest version of the Windows Installer
(Instmsiw.exe) from the following link.
http://www.microsoft.com/downloads/d...displaylang=en

Try to reinstall Office 2007 again.

"brent" wrote:

I was using Office Beta 2007 B2TR then there was an automatic office update
and the olmapi32.dll error started when I used Outlook. Following
instructions that worked for others in the fourm, I removed Office 07 Beta
and tried to reinstall it.

During the installation, I got "Error 2711. An internal error has occured.
(GraphicsFiltersCDRFilesIntl_1033 )" so I tried to follow
instructions on the forum to fix that. I removed all Beta 2007 programs (I
had Visio and Groove), I still got the Error 2711. Then, I removed all older
Office programs that were on the Add/Remove Prog. list, and still got the
Error 2711.

Is there something I am missing? Anyone have any suggestions?