You can force the document display size with macros:

Sub Autonew()
With ActiveWindow.View
.Type = wdPrintView
.Zoom.Percentage = 100
End With
End Sub

Sub AutoOpen()
ActiveWindow.Caption = ActiveDocument.FullName
With ActiveWindow.View
.Type = wdPrintView
.Zoom.Percentage = 100
.FieldShading = wdFieldShadingWhenSelected
End With
End Sub

See http://www.gmayor.com/installing_macro.htm

As for the other matter, this is almost certainly attributable to a badly
working add-in or corrupt template. Start by disabling the Norton AV office
plug-in if used. Don't use Word as an Outlook editor as its own is perfectly
servicable for the task. If you have the Works suite, uninstall the add-in
for Word.

You will also need to clean up the mess the crashes have left -
http://www.gmayor.com/what_to_do_when_word_crashes.htm


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site www.mvps.org/word




FiggleFartle wrote:
Hello,

Small Problem: Is there a way to force Word to always open a
document at 100 percent size. My program often opens a document at
140% or even 200%.

Bigger Problem: 60 percent of the time when I close Word it crashes.
If I tick "Use Word as editor" in Outlook this will increase to about
90 percent. Then it wants to recover the document (I've learned to
always save the document before I close) and it wants to send a
report to Microsoft (and I've let it send hundreds).

Thanks


Word 2002 SP3
O/S is Win XP Pro SP1