I have exactly the same problem. I hope that Samsung / Microsoft sort this
out soon before I run out of my 'free goes' before it no longer works. I will
feel very cheated if after buying the netbook with this in the description, I
am denied using it.

"euan90" wrote:

I bought a samsung netbook and received a year of office 2007 home and
student with it. When i try and get the key for it it comes up with a http
401.2 error code, saying I don't have authority to access the page so I am
unable to get a code to activate my office suite. How can I fix this?