Donna
Use the phone activation method and then explain to the person you are talking to.
--
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect
"Donna1906" wrote in message
...
I have genuine Office 2007 Pro disc with product key which is installed on my
computer. I have a new laptop which will replace my old computer. I want to
install the Office suite but get as far as the product key which is
recognised as already used and won't let me complete the installation. I am
not trying to have multiple copies; I want to remove the software from the
old computer as it is being run down so I still only want to use 1 licence.
How can I do this?