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Old September 13th, 2008, 05:42 PM posted to microsoft.public.office.misc
Milly Staples [MVP - Outlook][_5_]
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Default import backup.pst files from external HD

Number one - your first mistake was trying to import. You NEVER import native Outlook data into an Outlook profile.

See http://www.howto-outlook.com/howto/backupandrestore.htm for the proper method to set up a new Outlook installation with an old .pst file.


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Milly Staples [MVP - Outlook]

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How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, George S asked:

| The screen on my wifes laptop died and using another monitor I was
| able to export .pst files to an external HD. During the xfer I ran
| out of disk space so I re-exported the files to another folder. I
| then set up a new account under my wifes name, giving her admin
| authority and then installed Outlook in her account. I then imported
| the .pst files into Outlook. Both computers are running Outlook XP.
| The import seemed to work fine but when completed I dicovered I had
| used an older backup and was missing all 2008 msgs. No problem, I
| thought, I'd just import and overwrite the new data over the old
| using the wizard to skip overwrite on duplicates. The new files were
| located on a different disk, if that makes a difference.
|
| No go. I keep getting a msg stating, in context, you do not ave the
| apprpriate authority to perform this operation. It is the same
| account/user as the first import. So how do I fix the situation?