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May 1st, 2010, 02:24 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Outlook 6 will not send messages with web site links?
"Zac Thompson" escreveu na mensagem
...
"Zac Thompson" wrote in message
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"Zac Thompson" wrote in message
...
"Mark" wrote in message
...
Thank you, is this something i have no control over, i.e. the virgin
server?
"PA Bear [MS MVP]" wrote:
Then that leaves us with only one possible cause...
1. Anti-virus filtering on the outgoing (SMTP) mailserver
....and or the recipient's incoming mailserver.
Mark wrote:
Thank you,
I have created a new identity, but it still doesnt work.
All versions of Norton have been removed with the norton tool -
this was
one of the first things i did after re-formatting / fresh reinstall.
I
used
the tool a few times to make sure!!
Tonight i thought i would do one more test by sending the message to
myself
and a copy to my daughter via web mail. I received the message fine
but
my
daughter did not? I have 5 email adresses with this account (1 of
which is
my daughters and is on a laptop rather than my pc). I tried it from
each
and got the same result - only the email address acount that i sent
it
from
would recieve. Therefore i am not confident in sending out my CV
this way
as i cant be 100% sure that it will work?
I just dont know what to do anymore, i think the traditional post
will be
the only way now?
"PA Bear [MS MVP]" wrote:
Since (1) a copy of the sent message (with the attachment) is found
in
Sent
Items folder and since (2) no email scanning is involved now and
since
(3)
you do not see the same behavior when sending via the webmail page
and
since (4) you are not sending via the same outgoing mailserver when
sending via the webmail page as when sending from OE, [whew] I
can only
think of three possible causes for the behavior:
1. Anti-virus filtering on the outgoing (SMTP) mailserver;
2. A corrupt identity; and/or
3. Persistant Norton "leftovers" (assuming the Norton free trial
/was/
reinstalled when you did the clean install of Windows using the
disk that
came with the computer or the hidden Recovery partition).
You have no control over #1 so first see if the behavior persists
when
sending such an email with your mail account set-up in a new
identity
(File |
Identities | Add new identity).
Mark wrote:
I am sorry, i posted the last reply twice and dont know how to
remove
the
duplicate?
Anyway, i have tried sending the same full message both from
outlook and
webmail. It only works via webmail and this seems to be my only
option
at
the minute. But i would like to try and sort it out through
outlook as
well
please?
thank you - please find below the answers:
1. Yes
2. No
3 + 4a. Separate messages with no message text, from virgin
webmail:
Word - yes to both
PDF - yes to both
3 + 4b. Separate messages with message text + web link, from
virgin
webmail:
Word - yes to both
PDF - yes to both
3 + 4c. 1 message with message text + web link, from virgin
webmail:
Word + pdf in same message- yes to both
5. Norton 2002 (full 12 months with pc purchase), versons 2005
and 360
purchsed later and all removed will norton tool after
subscription
ended.
Reformated since to windows only (i.e no extra software as
included
with
packard bell pc).
6. I havent had time to do a back up first and not prepared to
risk
installing SP3 until i do so (was going to do it over Christmas
2009).
Only
have a CDR drive to back up 11gb and just dont have the time at
the
minute.
Not intending on purchasing a external drive.
I spent 2hrs with virgin yesterday using their on line chat who
accesed
my
pc. They could not fix it and said they would come back with a
solution,
which they havent as yet.
But after answering your questions i have decided to send the
intended
message again from outlook - send, goes into sent folder but does
not
arrive in my inbox or at virgin. I think by the sound of things
it must
be
to do with outlook on my pc?
Hopefully this will shed a bit of light onto this strange
problem?
"PA Bear [MS MVP]" wrote:
In no certain order...
1. Does a copy of the sent message show up in Sent Items folder?
2. Is the message found in your Virgin.net webmail inbox?
3. If you send the same PDF file as an attachment from your
webmail
page,
does the message & attachment show up in either inbox?
4. If you do not convert the Word document to a PDF file and
attach
the
DOC file to an email, does the message arrive in either inbox?
5. Has a(another) Norton or McAfee application ever been
installed on
the
computer (e.g., a free-trial version that came preinstalled when
you
bought it)?
6. Why hasn't WinXP SP3 been installed yet?
[Extended Support for WinXP SP2 ends on 10 July 2010. After that
date,
computers running WinXP SP2 will NOT be offered any further
critical
security updates, Automatic Updates will not work, and Windows
Update
website will not be accessible until SP3 is installed.]
Mark wrote:
I have unistalled AVG using their removal tool as i did not
unistal
fully. Changed my mind and installed the Microsoft Security
Essentials,
which has updated and completed its first scan without any
viruses
found.
Afterwards i then re-sent the message and still havent recieved
it?
ok, thank you - i will reinstall tonight. I have been
recomended
another
virus checker called
comodo and might give that a try instead.
"PA Bear [MS MVP]" wrote:
Uninstall AVG & reboot, then do a fresh install of AVG Free
9.0.
[1]
This
time select the CUSTOM install option and do NOT install
(i.e.,
uncheck) Linkscanner, Search-Shield, Active Surf-Shield,
Security
toolbar, or any of the email scanning components.
. Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
================
[1] Or consider replacing AVG with Microsoft Security
Essentials
(http://www.microsoft.com/security_es...s/default.aspx)
or
Avira
AntiVir
(http://www.free-av.com/en/trialpay_d...antivirus.htm),
both free and much more reliable than AVG IMHO.
Mark wrote:
Yes, the pdf file is an attachment (with a web link in the
text
body)
AVG is configured to set to scan incoming emails only - i
have
also
tried
turning this off and resending the message, but i makes no
difference
as
the
message still does not arrive (with a word file attachement
and a
web
link in the message body)?
I dont think the pdf file is a problem as i can send and
recieve
these. It seesm to be with word file attachements and web
links
with
the message
body.
Thus if i attach a pdf file with this combination it never
arrives?
Thank you
"PA Bear [MS MVP]" wrote:
Is the PDF file an attachment?
Is AVG configured to scan incoming and outgoing mail?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Mark wrote:
I am having problems trying to send a word document (with
a web
site
hyperlink) and the same link in the message body of an
email.
The
word
file
is my CV and the link relates to my web site where
examples of
my
work
can
be found (i.e nothing dodgy, im just looking for a new
job). The
word document has also been converted as pdf with the web
site
link. Both document links work fine outside of outlook
express.
The message will send (can see the progress bar), but it
is not
recieved and
does not show up on the virgin server? I have sent this to
my
self
to proove
this. If i re-send the message without the word document,
with
the
hyperlink
removed from the message body and only the pdf attached,
it
works
fine?
I have enabled pop3 on the virgin server, used the recent
virgin
message fix
tool and un-checked "do not allow attachements" within
oultook
and
still it
wont send the discussed message?
Please can you help me to fix this as i really need to
send out
my
CV with
the web site link, thank you.
I am using:
@virgin.net (email account)
Outlook express 6
XP home service pack 2
Word 2002
adobe reader 9
avg free 8.5
windows firewall
.
.
.
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