You did not provide any information. Fax software and sending method would
be a minimum.
--
Russ Valentine
[MVP-Outlook]
"David" wrote in message
...
Hi everyone,

I have user that cannot send faxes from his Outlook 2003.
I checked with the vendor and they say it's an encoding problem (TNEF):
Content-Type: application/ms-tnef;
name="winmail.dat"

It cannot be sent in this format. According to what I've read, this has to
do with Rich Text, however sending as Plain Text or HTML has the same
results. Under "Internet Format" the option "Convert to HTML" is also
active.

What can I do to make sure the message is not sent in TNEF?

Thanks,
David