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Old May 4th, 2010, 05:54 PM posted to microsoft.public.office.setup
Mike Hartsough
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Posts: 10
Default New PC, Retail Office 2007, Incorrect Product Key

Just got a new Windows 7 PC.

Installed my Office 2007 (Home and Student) suite onto the PC. During
installation, Windows "accepted" the Product key.

After installation, I started Word so that I could "activate" my Office
2007. When I enter my product key during the activation process, Windows
tells me I have entered an incorrect key.

The only explanation I can think of is that apparently the PC came with a
free trial of Office 2007 (I discovered this after I tried to activate my
Office 2007), and maybe somehow Windows is confused about which product key
it should be accepting.

I purchased Outlook 2007 separately, and I am having the same problem with it.

Any help would be appreciated.

Thanks,
Mike