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Old July 10th, 2009, 08:28 PM posted to microsoft.public.word.mailmerge.fields
SomaMama
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Posts: 10
Default Merged emails in office 2003 are not reaching their recipients

More information:
I am merging emails in Word 2003 via my pop3 account in Outlook 2003.
Recently, the emails have stopped reaching their destinations.

The email are sent from Word's mail merge correctly to Outlook's outbox,
where I watch them go out one by one, and they show up in my sent mail, but
the emails just don't go anywhere.

I have chatted with my web mail tech support 5 times. They saw no problems
on their end (all I've found online is answers that say the problem must be
my server).

I tried resetting the pop3 info (to what I found out next day was not the
correct setting) and it magically worked the whole day through. Every test
mail was delivered correctly. Magically the next morning, NO emails arrived
to my test addresses. I had changed nothing. After changing the pop info back
to the (other) "correct" setting (per my webmail tech's instructions), no
emails reached their destinations.

So I reinstalled Office 2003 on my computer and tried it all again. I even
tried doing the mail merge from another computer, and no emails reached their
destination from either computer, from either pop3 setting that shows
successful transmission (in the test settings).

Single emails work and have worked the entire time.

When I open the send/receive info box in Outlook, it says something like
there's 24 or 25 tasks and it changes from showing 1 is completed to 0 are
completed. Usually this box makes no sense as I try to send out 40-50 at a
time.

I am stumped.

What is happening here?
How do I fix this?