That was very helpful
thank you very much I had almost given up, and was
about to downgrade to Office xp and never try 2007 again.
I had the same problem and after examining my events numerous times I found
that it had to be a registry problem, either a setting that was wrong or an
access problem, then I tried to alter the rights and I also got some errors ,
well with your batch I finally got my office 2007 to work, thank you very
much
There was some minor errors after I ran the batch file, but a vista repair
take care of them
Here is my story with the ms support team
I called MS support 3 weeks ago and they have called and emailed me about 5
- 10 times with all sorts of solutions, and every time I have told them that
if they wanted to solve the issue it would be in a registry issue, then they
called me on Friday and asked me to be patient as they needed to go through
all the programs on my pc (I already send them a log of installed programs on
my pc) and for the first time I lost my temper with them and told them that
it had nothing what so ever to do with the programs on my pc, and again I
told them to send my case to a office programmer team and forget about the
usual fiddling around support and not to call me again until they had send my
case to some ppl whit some knowledge on the matter, now I can’t wait to tell
them what the solution is
" wrote:
On 15 May, 09:57, wrote:
On 13 May, 02:01, Chad Garber
wrote:
"Well it just keeps getting better... I'm saving money on haircuts I assure
you ! My installation of OXP is now doing the same thing with O2007
unistalled ! I cannot use either Office Suite without this issue."
Anyone have any luck with this seeminly common problem? It may be easy for
some to reinstall Vista but I have so many applications that would need to be
installed, its just not feasible for me. I would rather not use Office at all
than have to reinstall the entire operating system -- again! Anybody out
there in Microsoft land have any answers to these beyond annoying issues?
Wish I could help Chad but everythings seems to have failed and I'm
not getting any further information from anyone. I really hope this
isn't being ignored...
Well a serious amount of hard work and peserverance has paid off...
insert ear-to-ear grin here!!! I have resolved the issue on my
computer and am confident the following steps should do the same for
others experiencing this problem. After quite a bit of messing around
I was fairly sure that it the problem was due to a permissions issue
in Vista. Checking the Event Viewer numerous times and seeing the
references to registry keys that couldn't be accessed helped confirm
this. Trying to alter the permissions on some of these keys I also
noticed that nearly every Office relevant key would give an "access is
denied" when attempting to open them. None of these keys had any
permissions granted to them which struck me as strange. I attempted
to replace all permissions in the HKCR folder but found regedit would
either crash or return a failed message and the permissions would not
be changed. I was now determined to have the access that I deserved
as an administrator on my own computer !! SubInACL utility gave me
the power I needed, and all permissions were changed and the
configuration messages disappeared. It was probably overkill in
assigning permissions to every key in the registry but I was unsure of
what keys Office needed to access so I thought it best to alter them
all (this may be a security concern to some so it might be worth
coming up with a list of keys needed). To answer the question why it
was necessary to gain back permission of these keys in the first place
is beyond me, I'm not a programmer or developer but I hope someone who
is can shed some light on the issue. Whether the problem lies with
Vista or Office I don't know either. But anyway, onto the steps that
are oh so important... use them at your own risk - I can't guarantee
they'll work and you could possible do damage:
- download and install SubInACL (download from
http://www.microsoft.com/downloads/d...displaylang=en
)
- open notepad and paste in the following text
cd /d "%programfiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /
grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /
grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /
grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /
grant=system=f
- save in notepad as fix_office_permissions.cmd
- double click the newly created file and allow to run (took about
5-10 mins on my system)
To the best of my knowledge these are the only steps on the internet
that deal specifically with this problem so I would love to know if
they work for others...
Cheers and best of luck all !!!