Graham,

I have always been in html mode as I prefer to utilize hyperlinks and such, and it was in Normal view - view and mode are different. If I switch to plain text mode, I can get normal view, but I used to be able to have normal view in html mode..

"Graham Mayor" wrote:

I think Web view is automatically set by choosing HTML as your default
message format, which *is* a web format. If you set plain text as the
default message format, you get normal view.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



teutonictrio wrote:
Graham,

I deleted the extra Normal template, but no change. Also, I took the
remaining one and changed it to Normal view, but when I open a new
email, it still is in Web View. if I reply, it goes in Normal, but
not in a new email. I have to go to View-Normal to get what I want,
but to do that every time is annoying, and it never used to do this -
always showed Normal view by default.

When I go to Tools/Options/General in Word or after opening an email
(Word is the editor, of course) there is no selection for what view
to use, so to change it I must go into Word, pull up the Normal
template, and go to View - changing it there, which doesn't work for
the email.



"Graham Mayor" wrote:

~$Normal is a temp file and is always present when Word is open. If
it is
present when Word is closed, delete it.

Are you sure that it isn't Reading view - the default? You can
change this
from tools options general

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




teutonictrio wrote:
Thanks Word Heretic, but the only two templates in the folder are
Normal and ~$Normal, and both are the same...

"Word Heretic" wrote:

G'day teutonictrio ,

I have a feeling there is a mail message template somewhere that is
used by Outlook - that would be the one to change the view on.

Steve Hudson - Word Heretic
Want a hyperlinked index? S/W R&D? See WordHeretic.com

steve from wordheretic.com (Email replies require payment)


teutonictrio reckoned:

For the entire time I had Office 2003, Word has been my email
editor and it has been in normal mode for viewing, both with
replies and with new messages. Now, it still works most of the
time in reply, but with new messages, it defaults to web view for
some reason. I've tried going to the normal template and changing
it, but if I do then my Word documents, which used to open in
Print
Layout will open in Normal. I did change one of the Normal
templates (for some reason I have two, one with a ~$ in front of
it) to normal view, and frustratingly the Word documents (outside
Outlook) open in normal view now instead of print, and the Outlook
emails in Word open still in web view! What can I do?