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Search: Posts made by: Steven Du
Forum: Setup, Installing & Configuration May 28th, 2010, 05:34 AM Posted to microsoft.public.office.setup
Replies: 2
Views: 495
Posted By Steven Du
Office 2007 Help Tab Not Available For All Users

Dear Partner,

Thank you for your sharing.

You are welcomed to provide your feedback directly to the product groups
via the link...
Forum: Setup, Installing & Configuration May 5th, 2010, 09:37 AM Posted to microsoft.public.office.setup
Replies: 3
Views: 3,117
Posted By Steven Du
Office 2010 rtm configures everytime

Dear Partner,

I understand that the configuration prompt always appears when restarting
computer and opening Office applications after installing Office 2010 on
Windows 7. In addition, you have...
Forum: Setup, Installing & Configuration November 19th, 2009, 10:55 AM Posted to microsoft.public.office.setup
Replies: 3
Views: 163
Posted By Steven Du
office 2003 - administrative installation point - updates

Dear Werner,

I would appreciate it if you could drop me a note to let me know the status
of the issue in the thread. If you have any questions or concerns, please
feel free to let me know. I am...
Forum: Setup, Installing & Configuration November 16th, 2009, 11:39 AM Posted to microsoft.public.office.setup
Replies: 3
Views: 163
Posted By Steven Du
office 2003 - administrative installation point - updates

Dear Werner,

The folder I mean is where stores the installation files of Office updates.
If the update has been installed on the computer, it will not be installed
again.

Meanwhile, please log...
Forum: General Discussions June 24th, 2009, 09:28 AM Posted to microsoft.public.office.misc
Replies: 2
Views: 67
Posted By Steven Du
Site Map of SharePoint site in Visio 2007

Hello Eric,

How are you?

We have not heard from you regarding this issue. Please post back here at
your convenience so that we can assist further.

Sincerely,

Steven Du
Forum: General Discussions June 18th, 2009, 04:56 AM Posted to microsoft.public.office.misc
Replies: 2
Views: 67
Posted By Steven Du
Site Map of SharePoint site in Visio 2007

Dear Eric,

From your description, I understand that it seems to hang when making a
Site Map in Visio 2007 and pointing to a SharePoint Server 2007 site. If
there has been any misunderstanding,...
Forum: Setup, Installing & Configuration June 3rd, 2009, 04:17 AM Posted to microsoft.public.office.setup
Replies: 6
Views: 105
Posted By Steven Du
Redirect Office 2003 temp files to server, keep IE7 temp files

Dear Rich,

If there is no Content.Word folder, it is also possible the tmp files are
created in C:\Documents and Settings\user name\Local Settings\Temp. In the
meantime, the Saved temp files are...
Forum: Setup, Installing & Configuration June 1st, 2009, 11:23 AM Posted to microsoft.public.office.setup
Replies: 6
Views: 105
Posted By Steven Du
Redirect Office 2003 temp files to server, keep IE7 temp files

Hello Rich,

Thank you for writing back. If you encounter any new break/fix issue,
please feel free to post your questions in the community.

We are glad to be of assistance.

Best...
Forum: Setup, Installing & Configuration May 29th, 2009, 06:11 AM Posted to microsoft.public.office.setup
Replies: 6
Views: 105
Posted By Steven Du
Redirect Office 2003 temp files to server, keep IE7 temp files loc

Dear Rich,

The service you selected now is to provide assistance for break/fix issues
and prescriptive "how to" questions. However, your inquiry appears to be
customization/consulting in nature...
Forum: General Discussions May 28th, 2009, 10:08 AM Posted to microsoft.public.office.misc
Replies: 4
Views: 55
Posted By Steven Du
Excel 2007 cell reference problems

Thanks for Steve's suggestions.

Matt, please help to check whether the Office 2007 Service Pack 2 has been
installed or not.

In the meantime, I have made a test in my Excel 2007 SP1 and used the...
Forum: General Discussions May 27th, 2009, 07:35 AM Posted to microsoft.public.office.misc
Replies: 4
Views: 55
Posted By Steven Du
Excel 2007 cell reference problems

Dear Matt,

Thank you for posting in our Partner Online Technical Community.

From your description, I understand that zero values are returned when
trying to use the reference "='BalanceQ1'!A1"...
Forum: Setup, Installing & Configuration February 11th, 2009, 07:38 AM Posted to microsoft.public.office.setup
Replies: 7
Views: 141
Posted By Steven Du
Adding Document Imaging after deployment

Hello Simon,

I appreciate your time on this post. If there is any further I can help,
please feel free to post back.

Have a nice day.

Sincerely,

Steven Du
Forum: Setup, Installing & Configuration February 5th, 2009, 11:51 AM Posted to microsoft.public.office.setup
Replies: 7
Views: 141
Posted By Steven Du
Adding Document Imaging after deployment

Hello Simon,

How are you?

We have not heard from you regarding this issue. Please post back here at
your convenience so that we can assist further.

Sincerely,

Steven Du
Forum: General Discussions February 5th, 2009, 10:29 AM Posted to microsoft.public.office.misc
Replies: 30
Views: 215
Posted By Steven Du
Windows cannot print due to a problem with the current printer

Dear Matt,

Thank you for your valuable feedback that the cause of our issue is at the
network printer side. If you have further questions, please feel free to
post in the community.

Have a nice...
Forum: General Discussions February 4th, 2009, 06:55 AM Posted to microsoft.public.office.misc
Replies: 30
Views: 215
Posted By Steven Du
Windows cannot print due to a problem with the current printer

Dear Matt,

To find out the root cause of this issue we may need to analyze memory
dumps, this work has to be done by contacting Microsoft Product Support
Services. Therefore, we probably will not...
Forum: Setup, Installing & Configuration February 2nd, 2009, 08:31 AM Posted to microsoft.public.office.setup
Replies: 7
Views: 141
Posted By Steven Du
Adding Document Imaging after deployment

Dear Simon,

Yes, we need to modify the MST file and use Group Policy to assign computer
startup scripts to point to the MST file.

Have a nice day.

Regards,

Steven Du
Forum: General Discussions January 30th, 2009, 11:10 AM Posted to microsoft.public.office.misc
Replies: 30
Views: 215
Posted By Steven Du
Windows cannot print due to a problem with the current printer

Dear Matt,

Please expand "Show hotfixes for all platforms and languages" on the hotfix
download page to find the x64 version.

In addition, that hotfix is also included in Windows XP Service Pack...
Forum: Setup, Installing & Configuration January 29th, 2009, 08:33 AM Posted to microsoft.public.office.setup
Replies: 7
Views: 141
Posted By Steven Du
Adding Document Imaging after deployment

Dear Simon,

From my view, we may create an Office Setup customization file and use
Group Policy to assign computer startup scripts to point to Office Setup
customization file. For more...
Forum: General Discussions December 16th, 2008, 10:29 AM Posted to microsoft.public.office.misc
Replies: 4
Views: 101
Posted By Steven Du
Office 2003 on Vista Business with internet application

Hello Paul,

How are you?

We have not heard from you regarding this issue. Please post back here at
your convenience so that we can assist further.

Regards,

Steven Du
Forum: General Discussions December 11th, 2008, 12:24 PM Posted to microsoft.public.office.misc
Replies: 4
Views: 101
Posted By Steven Du
Office 2003 on Vista Business with internet application

Dear Paul,

Generally speaking, Vista or IE will not prevent Word from reading the
user's normal.dot file. As I know, Windows Vista has the high security
level functions such as the UAC feature....
Forum: General Discussions December 10th, 2008, 10:39 AM Posted to microsoft.public.office.misc
Replies: 4
Views: 101
Posted By Steven Du
Office 2003 on Vista Business with internet application

Dear Paul,

Thank you for posting in our Partner Online Technical Community.

Before we go further, please let me know whether the AutoText entries saved
in Word during normal use can be used...
Forum: General Discussions December 4th, 2008, 11:19 AM Posted to microsoft.public.office.misc
Replies: 30
Views: 215
Posted By Steven Du
Windows cannot print due to a problem with the current printer

Hello Matt,

How are you?

This is a quick note to check whether there is any further I can help. If
so, please feel free to post back.

Regards,

Steven Du
Forum: General Discussions December 2nd, 2008, 07:54 AM Posted to microsoft.public.office.misc
Replies: 30
Views: 215
Posted By Steven Du
Windows cannot print due to a problem with the current printer

Dear Matt,

I understand that the HP support has passed you to Microsoft. However, if
the issue remains after performing all troubleshooting steps I provided, it
is possible that the cause of our...
Forum: General Discussions November 28th, 2008, 05:48 AM Posted to microsoft.public.office.misc
Replies: 30
Views: 215
Posted By Steven Du
Windows cannot print due to a problem with the current printer

Dear Matt,

According the following error message, our issue seems to be due to the
network connection or the printer driver.

"Your file could not be printed due to an error on \\gmd-dc1\prn0?-?...
Forum: General Discussions November 26th, 2008, 06:04 AM Posted to microsoft.public.office.misc
Replies: 30
Views: 215
Posted By Steven Du
Windows cannot print due to a problem with the current printer

Dear Matt,

For your reference, here is a summary of the key points of the post for
your records:

* Issue Description:
There are some errors appearing when printing in Word 2007 and Excel 2007....
Showing results 1 to 25 of 45

 
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